FAQ - Frequently asked questions

Welcome to the IGCBET FAQ page. Here you can find all the questions and answers, submitted by our players and answered by our staff. The answers to these frequently asked questions should help you with most of your queries but, if you have a problem that is not covered in our FAQ questions list, our customer service team will be happy to assist you and, who knows, maybe your query will find its way onto our frequent questions list.

What types of bets can I place with IGCBET?

IGCBET offers a large selection of sports, leagues, matches and bet types along with the next best thing to actually being at the sports event - Live Bets! All you need to do is enter your sport type and league of interest, and you will have all the options in front of you. Enjoy!

Click here to open an account and start betting immediately!

What are the advantages of betting with IGCBET?

Here at IGCBET we believe in giving our players the ultimate sports betting experience in a safe and user-friendly environment. We want you to feel the electrifying atmosphere in the air and hear the virtual roar of the crowd; all this without even having to buy a ticket to the event. IGCBET also brings you the most competitive odds around, making sure that on top of having fun, you might also win a bit of cash betting on your favourite sporting events.

How do I place a bet?

When you have found the bet you want to make, simply click on your selection and the bet will appear in your bet slip in the top right corner of the page. Once the bet slip has opened, enter the amount that you wish to wager, and the bet slip will automatically calculate your potential winnings. Once you are happy with your choice and the amount you wish to wager click on "Place Bet" to make your bet. The bet amount will then be deducted from your account balance.

What are the minimum and maximum stakes I can place?

The minimum wager you can place is $0.1/C$0.1/€0.1/£0.1.

The maximum wager varies between sports, leagues and bets.

How do I open an account?

Click here or on any "Join Now" button on this site and follow the simple steps to open an account. You are able to begin betting immediately, once you sign up. For further details on how to register please visit our Getting Started page

I have lost my username and/or password what do I do?

For details on how to reset your password please click on the link marked "Lost Login?" found at the top of any page on IGCBET. If you have forgotten your username, please email our customer support team at [email protected] and the team will ask for your identity to reset your account.

How does IGCBET protect my privacy?

IGCBET implements the most robust security measures available, including Secure Socket Layer (SSL) technology and the latest fraud control systems, to make sure that delicate information remains 100% secure with us. With these security measures in place, using your credit card at IGCBET is much safer than using it at your local department store.

How can I access the "My Account" section?

The "My Account" section contains details of your open bets, bet history and bonuses, as well as the IGCBET cashier. To enter this section, simply click on your username which is displayed at the top of every page after you log in.

What features does my IGCBET account have?

Your IGCBET account is a control panel that lets you make the most of our services. You need to be logged in to make deposits or withdrawals, place bets, and so on. Under "My Account" you can view your current balance, betting history, open bets and a list of all your account actions.

How do I deposit money into my IGCBET account?

Refer to our Cashier page in the My Account section, follow the instructions and you're ready to go.

In which currencies can I bet?

Currently you can bet in the following currencies: US dollars, Euros, British pounds, Canadian Dollars, Australian Dollars, Norwegian Krone, Russian Ruble, Swedish Krone and South African Rand.

Which deposit methods are accepted?

You can fund your IGCBET account with a wide range of payment options. For the full details on all the payment options that we accept please refer to our Deposit Methods page.

How do I know if a transaction has been successful?

After you make a deposit using one of our payment methods, you will see the updated balance in your IGCBET account immediately, except when funding your account by bank transfer, in which case funds show up in your account as soon as they are received by us.

How do I withdraw my winnings from my IGCBET account?

To withdraw money from your account proceed to the Cashier section within "My Account", and select "Withdraw". From there you must follow the simple steps to process your withdrawal.